Your feedback is very important to us and one way of how we measure your satisfaction with our caregivers and home care services. If you would like to ask any questions or share a testimonial, please contact firstname.lastname@example.org or call 888.433.6363.
All of our paraprofessional staff undergo a background check and have received extensive training at Hopeton Care at our New York state approved Home Health Aide/Personal Care Aid training classes. Hopeton Care is accredited by the Joint Commission, a voluntary accreditation which examines the quality care an organization delivers.
I have been very impressed with the care provided to my loved one. They followed up and are very compassionate. Something I really needed.
I am writing this letter to thank and praise your organization for the exceptional service I received from Hopeton Care for my parents. The level of communication, transparency, organization and ethical treatment we have received from Hopeton Care has been above and beyond the services we have received from another agency.
I would like to take a moment to thank upper management and my coordinator for providing wonderful care for almost 2 years. My caregivers are kind, hardworking and passionate about their job! I absolutely appreciate Hopeton Care and have recommended them to my family members in need.
I have been using aides from Hopeton Care for approximately 3 1/2 years. I enjoy the security of knowing that I have aides coming to my home to take good care of me. They are caring and helpful. I appreciate all their assistance whether it is going to a doctor’s appointment, physical therapy session, or just shopping. Even if we are at home, they encourage me to do my daily exercises, keep me company, and help around the house. If it were not for the aides, I would not have made the progress I’ve made so far. My husband is so happy that he is able to leave the house with the knowledge that I am safe and being taken care of.